GENERAL
We do our very best to ship out all orders placed before 4pm ET with 2 business days after they are received. Please note that once your order leaves our factory, we cannot change your order. If you encounter any issues with your shipment such as delays, please contact your shipping vendor directly. Unfortunately, we have absolutely no control over your package delivery once it's in the hands of shipping vendors and cannot guarantee delivery times.
We do not ship on Saturdays, Sundays, or federal US holidays. Other limited circumstances may also impact shipping times such as address confirmation, order combination, etc.
DOMESTIC SHIPPING
Glow Rhino uses real-time carrier rates to calculate your shipping rates at checkout. You can specify your shipping method at checkout. We offer free shipping on any order $100 and above within the United States.
INTERNATIONAL SHIPPING
Glow Rhino uses real-time carrier rates to calculate your shipping rates at checkout.
International shipments can take anywhere from 2-6 weeks to arrive. As of now, we offer shipping to many countries around the world.
Also, international customers are responsible for all additional customs/duties/brokerage charges. The value on customs forms will match the amount on your invoice.
